|
Underwriting SLAs
|
|
|---|---|
|
For any loan submission past due the published SLA listed below, please contact the UW Manager for support.
|
|
|
Initial UW Submission
|
2 business days
|
|
Resubmission/CTC Submission
|
2 business days
|
|
Income Review
|
1 business day
|
|
Scenario Desk
|
1 business day
|
NOTE: Please note that requests for loan status while a loan is within SLA may not receive an Underwriting response. If a loan review is needed earlier
than the published SLA, please submit a Rush Request and every effort will be made to accommodate it (subject to capacity).
|
Processing SLAs
|
||
|---|---|---|
|
For any loan submission past due the published SLA listed below, please contact a Processing Manager for support.
|
Product
|
Initial Review
|
Resubmission Review
|
|
Retail – Conventional or FHA
|
1 business day
|
2 business days
|
|
Retail – All other products
|
2 business days
|
2 business days
|
|
One Time Close (OTC) Construction
|
3 business days
|
2 business days
|
|
Project Review Team (PRT)
|
2 business days
|
2 business days
|
NOTE: Please note that requests for loan status while a loan is within SLA may not receive a Processing response. If an Initial Review or Resubmission
Review is needed earlier than the published SLA, please submit a Rush Request and every effort will be made to accommodate it (subject to capacity).
|
Closing SLAs
|
|
|---|---|
|
For any loan submission past due the published SLA listed below, please contact a Closing Manager for support.
|
|
|
Initial Closing Disclosure (ICD)
|
1 business day
|
|
Closing Documents
|
1 business day
|
NOTE: Please note that requests for loan status while a loan is within SLA may not receive a Closing response. If an ICD or Closing package is needed earlier
than the published SLA, please submit a Rush Request and every effort will be made to accommodate it (subject to capacity).
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